FAQ’s

General Questions / Tech Issues:

Having an issue placing an order or just have a general question about the products?
Please email sales@zakbagans.com .

If you do not see an area to enter credit card numbers upon checkout then you are using an out-dated version of your browser.
We HIGHLY recommend using Google’s “Chrome” browser. You can download it for free by clicking here.
The only payment method available is credit card.
Emails are answered Monday through Friday. If you send an email, we will respond to you as soon as possible on work days.

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Shipping:

Due to Zak’s filming schedule, any orders placed will be sent out February 20, 2017.

After you receive your “Order Completed” email, that means the order has shipped. The USPS tracking code may take 24 hours for it to be updated on the USPS website.
For International orders please allow 14-18 business days for shipping AFTER you have received the “Order has been completed” email.
Shipping charges also include handling fees.
If you ordered multiple items, they will be shipped separately to ensure that they arrive undamaged. For example, If you order an autographed photo and a book, they are shipped separately to prevent the photo from being damaged.

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Return Policy:

In the event that you would like to return a product:

  • You are solely responsible for any shipping or restocking fees that may apply.
  • Items are eligible for returns only within 30 days from the day of purchase.
  • Items must be in new condition and unworn.
  • In the unlikely case that an item is defective at time of arrival, please contact returns@zakbagans.com within 48 hours after receiving package for instructions on how to return your product.

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Shirt Sizing:

  • All shirt sizes are standard fit.
  • They are not “fitted”, “muscle” or any specialty cut.

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Terms of Service:

We incorporate commercially reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure.
Please note that we cannot ensure or warrant the security of any information you transmit to us, and you use our Sites and provide us with your information at your risk.

By using this site you agree that ZakBagans.com is not responsible or liable for any damages that may be caused to your computer or any hardware/software that you are using to access this site.
We may ask that you provide us, or otherwise give you the opportunity to provide us, with certain categories of information, such as: (1) personally identifiable information (i.e., information that can reasonably be used to identify you personally, or information associated with the foregoing) such as your name, email address, and physical address (any of the foregoing, “Personal Information”), this information will only be used in order to process your order. We do NOT store your credit card information in any form as our payments are made strictly through the PayPal payment gateway. Data transmissions are sent through an approved and up to date security certificate.